| Auto sales training- A thought
on change...
If you continue to do everything in automotive sales
that you do now, then you will achieve the same or below same results
that you are receiving now. The only way to
improve is to change. But change will not come easy.
I can give you glorified examples of how to sell cars
like a professional. But until you can change, all of this information
will be useless. If you start to change, the only guarantee I can
assure you is that your results and earnings will change.
A quick example of change would be: if you stopped
following up, prospecting or going on demo drives, your sales and
income will surely decrease. But the type of change I refer to is
changing into a professional. The change I want to teach you is to grow
as a salesperson. And if you can grow as a salesperson then surely your
income will grow.
Why Do I Need To
Follow-Up?
The quickest way to increase your income would be to
follow up properly. Every person you come in contact with is another
opportunity to sell a vehicle. So why wouldn't you get their info so
you can follow up?
If you don't get their info, that's a lost opportunity
for a sale. Chances are, when they are ready to buy, they
will buy from someone else when they could have bought from you. This
is all very common sense, but most of you are not following up. Without proper follow up,
you are just killing your paychecks.
Simple Auto
Sales Training Reminders For All Car Salespeople
• Stay
excited about selling every day that you work. Have you
every noticed how a rookie salesperson can out sell some of the
veterans? It's their attitude. When you feel excited, you feed that
onto your customers. Enthusiasm will add a pep in your step and your
customers will feel your swagger. But if you feel very negative about
being at work, then chances are you just won't sell enough.
• Stop
blaming every one else about a lost sale instead of yourself.
And I think you know exactly what I'm talking about. You know the
millions of excuses salespeople come up with for why they couldn't
close the sale. "It's the managers' fault, we didn't have the right
color, didn't have the vehicle in stock etc." Stop making excuses for
yourself and go back and evaluate what you did wrong. Professionals
look for way to adjust. And that's exactly what you need to start
doing. Making simple adjustments to improve and close more sales.
• Stick
to the basics. Many lost sales are caused by salespeople
that are trying to take shortcuts. The basic steps to a sale are a
proven formula for automotive sales success. So, instead of trying to
re-invent the wheel, stick with what works. It is a step by step system
that allows you to close the sale. Every step is important. So if you
skip a step, it will only decrease your chances of closing the sale. So
stop trying to take shortcuts and stick to the basics.
Staying Off Price
Eventually at some point you'll have to bring up price. But why bring up
price at the beginning steps of the sale? If you talk
about price on the lot, then you are not building value in the vehicle.
And if you close a sale without properly building value, then you are
just leaving too much money on the table. Stay away from price, rates
and rebates on the lot. Now is not the time to talk about these things.
Now is the time to build value. Build
enough value in the product and the price will justify itself.
Staying off of price will help you hold more gross.
This one little tip will surely increase your earnings.
The next time a customer brings up a question about price on the LOT;
don't get distracted about presenting the vehicle and building value.
Example, if a customer asks "What's your best price on this?" Don't
ignore the question. Instead acknowledge the question by saying (Read
the sticker price) " Before we get into price, lets make sure we found
the right vehicle, and speaking of vehicle, was this going to be for
you or someone else? " This way you acknowledge their question and
quickly regain control of the conversation by asking another question.
Then you can continue through the basic step to a sale.
Every time you get distracted by some type of question
about price, quickly acknowledge it, then regain control by asking an
either/or question. Focus on building value and you will have an easier
time closing the sale.
Prospecting For
Success
Prospecting and following up go hand in hand. But good
prospecting will keep you busy at work and will help you increase your
income to get to the next level in sales. So, how long can you really
stand around and wait for an up? Instead, start prospecting properly
and making appointments. Soon, you will have so many appointments
through out the day, that you won't even have time to take ups. A
reminder, a walk-in customer is your lowest change of closing a sale.
Statistics shows walk-ins have the lowest closing ratios.
Now I'm not saying don't take any ups. Your dealership
spends a lot of money on advertising to bring these ups in. They are
free and your dealership supplies them, so take as many as you can. But
through out your day spend some quality time prospecting instead of
hanging out in the huddle with other non productive salespeople.
Tips For
Prospecting
A simple start would be to call your sold and un-sold
customers. Stop
loosing sales to salespeople down the street, when all you had to do
was follow up with them and ask for referrals.
If you have a service department, take advantage of it.
Go early in the morning to the customer waiting area (bringing coffee
and donuts would be creative) and start building rapport with them. As
you build rapport and find common ground with them, ask for referrals
or you might even sell them another vehicle.
A regular
mail out is a must (Sold and Unsold customers). Send
birthday cards and send crazy and creative mail outs. The more creative
you get, the more lasting impression you will make on your customers.
The idea is just to send something where they remember you. Because
when it's time to buy, guess who they are coming to? You! Start with
these basic auto sales
training prospecting ideas to make your income soar.
IMPORTANT
Please
note you can discover all the ins and outs of selling cars or any
number of
other strategies for making a fortune in the car business as a car
salesperson by joining our members-only automobile
sales training
website.
But
I'm not asking you to make a decision right now. All I'm asking you to
do is say, "Maybe." The process is simple. Take our 5-day trail
membership for only $9.95 then $38.95 a month. (after all, you'll want
to lock in that rate should you decide to stick around before we add
the $97 joining fee), and if after 5 days you decide that
NawabLearningGroup.com is not right for you, you can cancel your
membership anytime.
But
I have to confess...
I
think that once you see everything that you're getting inside
NawablearningGroup.com you'll want to stick around for a long time.
Click
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