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Most Popular Articles on this site
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The list shows the most widely read articles on this site.
- Auto Sales Training Reveals The Need To Follow Up And Staying Off Of Price
If you continue to do everything in automotive sales that you do now, then you will achieve the same or below same results that you are receiving now. The only way to improve is to change. But change will not come easy . . .
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- Why Building Rapport Is A Must For Your Automotive Sales Jobs
Too often, I see sales people trying to go from just meeting the customer to closing right away. And every chance they get, they are trying to close the sale on price. Sure, you might sell a few vehicles and make some money. But it's not even close to what you . . .
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- The Need For Automotive Sales Managers To Win With Their Salespeople
Let me tell you a classic story and I'm sure you might have seen a variation of this at your dealership in some shape or form. They hire a new salesperson at ABC Motors. The newbie has never sold cars before. He is very excited about . . .
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- How The Car Salesman Is Loosing Money By Skipping Steps
Most of my students are always asking me if I could show them a new close. First of all there is NO one close that works all the time. What you fail to understand is that closing is one of the . . .
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- How To Sell Cars And Quick Tips For Grossing Well Per Deal
Are you just fed up with giving vehicles away at invoice or worse below invoice? You should be, because that's exactly what most average salespeople are doing. Too much money is left on the table because of . . .
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- How To Sell Cars And The Key Ingredients You Need To Make The Sale
If you're an average salesperson, then I'm pretty sure you have a lot of free time in your hands at work. Why do I say that? Well let me ask you a question. Out of your full work day, how many hours do you really put into work? To me working is . . .
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- Auto Sales Training On Grouping Customers For Superstar Success
Now I want you to have a thorough understanding of the difference between a want and a need. If you clearly don't understand the difference then you'll end up doing dealer locates and dealer trades for the rest of your sales career . . .
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- How Auto Sales Managers And Salespeople Can Gain Control Of Customers
If you've been reading these articles for some time, then you should know that the person that is asking the questions is in charge of the conversation. But most average salespeople don't bother to . . .
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- Customer: No, I'm just looking
Scenario: Customer walks into the showroom and the salesperson says "How can I help you?" and the customer says "No, I'm just looking" How much money are these customers costing you and how should you handle these customers? . . .
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- Auto sales training teaches the magic words every car salesperson needs to know to spot deliver a vehicle
Here we will discuss how to spot a vehicle. Every car salesperson wants to spot a vehicle. There are many benefits you can receive from doing this. For every vehicle you sell, you should have the mentality that the customer is . . .
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- Customer: I want your best price
Scenario: Customer walks in to the showroom and asks "what's your best price?" on a certain vehicle. You have not yet shown them the vehicle nor gave them a demonstration drive. How should you handle a customer who is focused on price? . . .
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- Auto sales training article reveals word tracks to handle the "We decided to wait" objection during outgoing follow-up phone calls
When you encounter an objection like, "We decided to wait," you need to figure out what the real objection is. Obviously, "We decided to wait" is an objection, but you can only handle this objection if you figure out what . . .
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- Auto sales training article for calling to follow up with unsold traffic
It is an absolute necessity to follow up with all of your unsold customers. If you can bring these people back to your dealership, you'll have a much easier time trying to close the sale versus selling a vehicle to a fresh walk-in customer. But you need to . . .
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- Auto Sales Training- 4 Tips for Overcoming Objections
Dismissing the customers concerns is never effective. Instead you have to face the objection head on and show the customer how their concerns are justified. At the same time, you have to . . .
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- Part 1- Incoming phone up script
Phone ups are a very high closing ratio customer group. But the problem is car salespeople are not trained properly to handle these calls to sell more cars. An average salesperson picks up the phone and tries to sell a car over the phone. Learn to sell . . .
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- I just want a brochure
Scenario: Customer walks into the showroom and says "I'm in a hurry, do you have a brochure on this vehicle?"First you must figure out why the customer is asking for a brochure. Is the objection a sincere objection? Is the customer truly in a hurry? Or is the objection a . . .
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- Part 2- Incoming phone up script
The next step is to get the customers name and number. And the way to do this is by telling them that you will check your inventory for availability and call them back. This is a good reason to get their name and number because it's going to take some time to check. You want to . . .
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- Auto sales training on handling price objection during outgoing follow-up phone calls
Scenario: You are making a follow-up phone call to an unsold customer who came into your dealership recently. You have shown the customer a certain vehicle and they have already demo-ed it. So you call them to follow up and you encounter a price objection. Here is . . .
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- Customer: I don't want to drive the car
Scenario: Customer is greeted and presented the vehicle by the salesperson. But the customer does not want to drive the vehicle. The customer says they want a price and it's not necessary for them to drive the vehicle. How should you handle such a customer? . . .
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- Part 1- Top 10 guidelines for car salespeople making outgoing follow-up phone calls
It's fair to say that we can all agree that following up and prospecting in the car business is the key to long term success. You can follow-up through many different kinds of tools such as mail, internet, email and most importantly . . .
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