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FEATURED ARTICLES
Auto sales training teaching the magic words every car salesperson needs to know to spot deliver a vehicleAuto sales training teaching the magic words every car salesperson needs to know to spot deliver a vehicle
Today we will discuss about how to spot a vehicle. Every car salesperson wants to spot a vehicle. There are many benefits you can receive from spotting the car. Every vehicle you sell, you should have the mentality that the customer is . . . keep reading

Why car salespeople can't get the most down payment out of their customerWhy car salespeople can't get the most down payment out of their customer
Before I get into this, I want to ask you something. Are most of your customers purchasing their new car as cash deal or are they financing or leasing it? The answer around the country shows that most car deals are done through some sort of financing/leasing where a bank is . . . keep reading

Auto sales training article reveals word tracks to handle "We decided to wait" objection on outgoing follow-up phone callsAuto sales training article reveals word tracks to handle "We decided to wait" objection on outgoing follow-up phone calls
When you encounter an objection like "We decided to wait", you need to figure out what the real object is. Obviously "We decided to wait" is an objection, but you can only handle this objection is you figure out what . . . keep reading

Auto sales training on when a car salesperson follows-up with a customer and the customer says "NO, not interested"Auto sales training on when a car salesperson follows-up with a customer and the customer says "NO, not interested"
Scenario: You are making a follow-up phone call to an un-sold customer who came in to your dealership recently. So you call them to follow-up and the customer says "NO", the customer is not interested. Here is what you need . . . keep reading

Auto sales training for handling price objection on outgoing follow-up phone callsAuto sales training for handling price objection on outgoing follow-up phone calls
Scenario: You are making a follow-up phone call to an un-sold customer who came in to your dealership recently. You have shown the customer a certain vehicle and they have already demoed it. So you call them to follow-up and you encounter a price objection. Here is . . . keep reading


Featured Resources
I just want a brochureI just want a brochure
Scenario: Customer walks into the showroom and says "I'm in a hurry, do you have a brochure on this vehicle?"First you must figure out why the customer is asking for a brochure. Is the objection a sincere objection? Is the customer truly in a hurry? Or is the objection a . . . keep reading

Customer: No, I'm just lookingCustomer: No, I'm just looking
Scenario: Customer walks into the showroom and the salesperson says "How can I help you?" and the customer says "No, I'm just looking" How much money are these customers costing you and how should you handle these customers? . . . keep reading

Customer: I don't want to drive the carCustomer: I don't want to drive the car
Scenario: Customer is greeted and presented the vehicle by the salesperson. But the customer does not want to drive the vehicle. The customer says they want a price and it's not necessary for them to drive the vehicle. How should you handle such a customer? . . . keep reading

Customer: I want your best priceCustomer: I want your best price
Scenario: Customer walks in to the showroom and asks "what's your best price?" on a certain vehicle. You have not yet shown them the vehicle nor gave them a demonstration drive. How should you handle a customer who is focused on price? . . . keep reading

Auto sales training teaching the magic words every car salesperson needs to know to spot deliver a vehicle
Auto sales training teaching the magic words every car salesperson needs to know to spot deliver a vehicle Today we will discuss about how to spot a vehicle. Every car salesperson wants to spot a vehicle. There are many benefits you can receive from spotting the car. Every vehicle you sell, you should have the mentality that the customer is . . . keep reading

Why car salespeople can't get the most down payment out of their customer
Why car salespeople can't get the most down payment out of their customer Before I get into this, I want to ask you something. Are most of your customers purchasing their new car as cash deal or are they financing or leasing it? The answer around the country shows that most car deals are done through some sort of financing/leasing where a bank is . . . keep reading

Auto sales training article reveals word tracks to handle "We decided to wait" objection on outgoing follow-up phone calls
Auto sales training article reveals word tracks to handle "We decided to wait" objection on outgoing follow-up phone calls When you encounter an objection like "We decided to wait", you need to figure out what the real object is. Obviously "We decided to wait" is an objection, but you can only handle this objection is you figure out what . . . keep reading
Auto sales training on when a car salesperson follows-up with a customer and the customer says "NO, not interested"
Auto sales training on when a car salesperson follows-up with a customer and the customer says "NO, not interested" Scenario: You are making a follow-up phone call to an un-sold customer who came in to your dealership recently. So you call them to follow-up and the customer says "NO", the customer is not interested. Here is what you need . . . keep reading
Auto sales training for handling price objection on outgoing follow-up phone calls
Auto sales training for handling price objection on outgoing follow-up phone calls Scenario: You are making a follow-up phone call to an un-sold customer who came in to your dealership recently. You have shown the customer a certain vehicle and they have already demoed it. So you call them to follow-up and you encounter a price objection. Here is . . . keep reading

Auto sales training article for calling to follow-up with un-sold traffic
Auto sales training article for calling to follow-up with un-sold traffic It is an absolute necessity to follow-up with all of your un-sold customers. If you can bring these people back to your dealership you'll have a much easier time trying to close the sale versus selling a vehicle to a fresh walk-in customer. But you need to . . . keep reading
Part 2- Top 10 guidelines for car salespeople making outgoing follow-up phone calls
Part 2- Top 10 guidelines for car salespeople making outgoing follow-up phone calls In the first part of this article we discussed the first 5 guidelines a car salesperson should follow when making outgoing phone calls. Since making outgoing phone calls is as equally important as taking incoming . . . keep reading
Part 1- Top 10 guidelines for car salespeople making outgoing follow-up phone calls
Part 1- Top 10 guidelines for car salespeople making outgoing follow-up phone calls It's fair to say that we can all agree that following up and prospecting in the car business is the key to long term success. You can follow-up through many different kinds of tools such as mail, internet, email and most importantly . . . keep reading
Auto sales training article teaching an easy sold sign close for car salespeople
Auto sales training article teaching an easy sold sign close for car salespeople Today's article will teach you a step by step technique to get a commitment and close the sale. You might be already doing something like this or might have seen a variation of this done. But whether you know it or not, it is an extremely . . . keep reading
How average car salespeople are handling the phones
How average car salespeople are handling the phones The phones are one of the strongest tools you have as a car salesperson. After many requests I have finally put together an audio/video tutorial explaining exactly how your competition is handling the phones. Get a glimpse of how . . . keep reading
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